Jan 2024 – present
PadelOS
Software that padel clubs use to run bookings, payments and their player app. Based in Amsterdam.
Building h9k
Oct 2026 – presenth9k is a new product at Moonlabor, the company PadelOS was spun out of. It is in early development.
- The idea in one line: ask your colleague's AI assistant instead of interrupting them.
Applied AI Lead, PadelGPT
Jan 2025 – presentPadelGPT is the AI assistant inside PadelOS. It answers players in their own language, at any hour, from each club's live bookings, prices and rules.
- Answers in eight languages. 85% of conversations were answered outright, and where players could choose, 36% already came to PadelGPT rather than club staff.
- Led the study that compared PadelGPT with club support staff across all 1,457 messages players sent over a summer. PadelOS published it.
- A segmentation tool turns a club manager's request, written in plain words, into the right customer list for a campaign. Its use grew 7× in three months.
- 33 releases to production in six weeks, each tested in stages before it reached clubs.
Product Manager, Pollen
Jan 2024 – Jan 2025Pollen tracked food from farm to shop in Saudi Arabia, so supply problems and spoilage could be caught early. It was built at Moonlabor, the company PadelOS was later spun out of.
- Rolled it out on the ground across Riyadh, Jeddah and Dammam–Khobar. Chose where trackers went, fitted them to the refrigerated vehicles and warehouses of food distributors and a supermarket chain, and trained clients and drivers.
- Built a fleet simulator from routes and delivery patterns in real logistics data, so the team could test the system day and night without hardware.
- Designed the alerting: unusual events are flagged, ranked and paired with a recommended action, and a person makes the final call.